Omni Medique, a specialist regenerative hair and scalp clinic, is changing how people approach hair loss by offering personalised, non-surgical solutions for both men and women. The clinic focuses on treating the underlying causes of hair loss rather than just the symptoms, providing patients with tailored care and long-term results.
A Cause-First Approach to Hair Loss
The team at Omni Medique understands that hair loss is often a symptom of a deeper issue. Because of this, each patient receives a full diagnostic evaluation before any treatment begins. This process can include:
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Blood tests
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Dermatoscope scalp analysis
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Nutritional status checks
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Medication reviews
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Lifestyle assessments
Once the root cause is identified, a personalised treatment plan is created to address the patient’s specific needs.
Inspired by a Personal Journey
The clinic was founded by Charlotte Matabaro, a clinical aesthetician whose journey into hair restoration began in a deeply personal way. While caring for her terminally ill aunt, Charlotte saw how distressing hair loss from chemotherapy could be.
“Watching her suffer through sudden hair loss was heartbreaking,” Charlotte recalls. “That moment gave me a purpose—to help others experiencing the same pain. It led me to a career in hair restoration.”
Remarkable Results in Just Six Weeks
Many patients begin to see visible hair growth within six weeks of starting treatment. Charlotte explains that, on average, hair grows about 1cm per month. After the initial session, she schedules a follow-up appointment six weeks later to assess progress.
“Seeing the before and after photos of my patients is the most rewarding part of my job,” Charlotte says. “Their reactions are priceless. Watching their confidence return as new hair grows—it really is magical.”
Understanding the Limits of Hair Transplants
Charlotte also addresses the growing trend of overseas hair transplant surgeries. She notes that while some patients are initially satisfied with the results, problems often arise a year later.
“Many patients return saying their hair has started to fall out again,” she explains. “This happens because the root cause of the hair loss was never addressed. A transplant moves hair, but it doesn’t solve the underlying problem.”
To maintain transplanted hair, ongoing Platelet-Rich Plasma (PRP) treatments are needed. PRP helps nourish the follicles and sustain long-term growth. Charlotte advises that PRP treatments are typically required every three months for continued effectiveness.
Honest, Open Consultations
One of the clinic’s core values is transparency. Charlotte is known for her straightforward, honest communication with patients.
“After a full consultation, I always explain the prognosis clearly,” she says. “If I don’t believe I can help someone reach their goals, I tell them. False hope is harmful. A clear diagnosis is the first step toward successful treatment.”
Charlotte believes this approach is what builds trust. “People appreciate honesty, especially when dealing with something as emotional as hair loss,” she adds.
A Warning About Misleading Hair Products
Charlotte also speaks out against the growing number of social media ads promoting miracle hair regrowth products.
“These serums and shampoos often claim to regrow hair, but most have no scientific backing,” she warns. “If you have a hormonal imbalance or nutritional deficiency, no topical product will fix it. You need a proper medical diagnosis and a treatment plan based on real science.”
She expresses frustration with companies that exploit vulnerable people. “It’s unethical to sell false hope. Hair loss can be emotionally devastating, and it’s heartbreaking to see people misled by these ads.”
Looking Ahead
As scientific understanding of trichology continues to evolve, clinics like Omni Medique offer renewed hope to those affected by hair loss. With a focus on personalised care, clinical diagnosis, and long-term results, Charlotte Matabaro and her team are transforming lives—one follicle at a time.
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